Terms of Service
These terms describe general use of the Aisin website and inquiry workflow.
Website use
Information on this site is provided for preliminary review by professional buyers, distributors, service networks, fleets, and workshops. Product names, category descriptions, and documentation references should be confirmed through a direct request before commercial decisions are finalized.
Visitors should treat the website as a structured starting point for Aisin product coverage, not as a complete engineering release. The pages organize Driveline & Clutch Parts and Cooling System Parts around application data, fitment questions, distributor quote support, and service workflow needs. Any final part selection should be checked against the vehicle application, installation context, local regulatory requirements, and the buyer's own commercial terms.
Inquiry handling
When you submit a request, Aisin may use the information to route the inquiry, clarify application requirements, and prepare relevant category documentation. Submission of a request does not create a purchase order, binding supply commitment, or exclusive distributor relationship.
Inquiry responses may include suggested next steps, clarification questions, category descriptions, or references to documentation that could support quote preparation. Those responses are informational until the parties separately agree to a quotation, supply arrangement, warranty term, logistics plan, or other commercial document. If a request involves a distributor branch, fleet program, warranty operation, or repair network, the person submitting the inquiry is responsible for confirming that they are authorized to share the application details.
Technical information
Application data, compliance references, and fitment notes may vary by product range and market. Buyers remain responsible for confirming suitability, applicable regulations, and installation requirements in their own operating context.
Aisin may update product descriptions, category labels, imagery prompts, service notes, or website routing without prior notice. References such as CARB / EPA, E-mark / R-mark, or IATF 16949 should be read as context for applicable ranges only, and they should not be extended to unrelated products. If the request is sensitive to emissions rules, safety requirements, or fleet maintenance policy, the buyer should ask for the specific documentation needed before making an ordering decision.
Limitation of website reliance
The site does not replace professional inspection, installation guidance, or market-specific compliance review. Aisin is not responsible for decisions made from incomplete application information supplied by a visitor. The most accurate response depends on clear category selection, vehicle details when available, intended service environment, and the documentation expected by the buyer's internal workflow.